![]() ![]() It is not fair that a Big Tech company can ignore a small company’s request to fix an issue that effects its users for months, and is only interested in fixing the issue after it received bad publicity because of this,” he writes. “While the issue has been resolved pretty quickly by Microsoft after the right people contacted us following the media attention, we still believe that this example shows why we need better antitrust regulations. While it’s (finally) a happy ending for Tutanota, its co-founder Matthias Pfau makes the salient point that this situation remains an entirely unsatisfactory one for SMEs faced with the market muscle of powerful platforms which have - at best - a competitive disinterest in swiftly attending to access issues and other problems affecting smaller businesses that need fair interfacing with their platforms to ensure they can properly serve their own customers. But after the oxygen of publicity arrived the problem was swiftly fixed last month. It had been complaining about the issue through Microsoft’s official support channels since January 2021 - without any resolution. ![]() In a blog post confirming the resolution yesterday, Tutanota writes that Microsoft got in touch with it “within a week” after media outlets such as this one raised the issue with Microsoft. ![]() This story is a very good example of why we need better #antitrust legislation! #AntitrustVoteNow Thanks to the reporting of we can now announce that Microsoft is no longer blocking Tutanota users from registering a Teams account! □ □ ![]()
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