![]() ![]() HCLTech’s Global Deployment Services encompass professional services, project management, deployment, and centralized remote integration. HCLTech offers Global Deployment Services and Technical Support Services to EMs/ISVs. We have the resources and relevant experiences required to help EMs/ISVs achieve their operational cost and business goals. HCLTech enables clients to stay ahead of the curve through cutting-edge product support services and resolve problems quickly, resulting in improved service levels and higher customer satisfaction. Faced with rapidly changing customer demands, competitive pricing, differentiated services, and a high level of service, equipment manufacturers (EMs)/ independent software vendors (ISVs) are focusing on driving innovation, reducing technical support costs, improving user experience, and delivering SLA-led services. Consequentially, companies have turned their attention to improving and innovating their support processes for customer acquisition, service, and retention. High customer churn, rising customer expectations, rapidly changing technology, and high costs of operations are some of the challenges organizations across the world are facing. What are product support services and how are they impacting infrastructure management? Travel, Transport, Logistics & Hospitality.Application Modernization & Integration.
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June 2023
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